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4 Things Every Successful Church Secretary Knows and Does Daily

4 Things Every Successful Church Secretary Knows

Working in ministry and assisting pastors and leaders is a job that requires skill, compassion, discipline and even a sense of humor. I believe there are at least 4… definitely more I’m sure… but no doubt 4 things that every church secretary and assistant absolutely must know in order to serve in this assignment with grace, productivity and fulfillment.

1. Know Who You Are

This may not seem like a big deal, but it most definitely is.

When you know who you are, you are confident in what you can do and it shows up in your job performance.

You have an inner strength that is resilient in the midst of any obstacle. As a church secretary, you need that kind of strength. No question.

The key is remembering where the strength comes from. And that’s a part of knowing who you are.

When you know who you are, you also know Whose you are.

When you know who you are, you understand and are in tune with your purpose.

If you ever feel like your passion for what you do is waning, stop and evaluate our “who”. It is only by knowing who you are that you can know what drives you and what fuels your passion.

Your purpose will align with your passion and it all stems from you having an understanding of who you are. What makes you happy. What makes you feel fulfilled.

Until you identify these your true potential will remain dormant inside of you.

2. Know What’s Expected of You

Proper communication is vital to any relationship. Sadly, many people have no idea how to do it effectively.

Many times, especially when we are super busy, we rush through every moment and never take time to actually be present in the moment.

As you can imagine, with any relationship this causes problems.

So naturally, when it comes to working relationships poor communication is downright disastrous.

In ministry, the communication between the church secretary and their pastor/leaders is even more critical because so many members depend on the ministry.

In order to be successful in your career as a church secretary, you have to learn how to communicate with clarity and for understanding. No ifs, ands or buts about it.

Effective communication requires that you:

  1. Listen intently without distractions
  2. Ask questions for clarification; even the ones you feel are “dumb”
  3. Repeat what you heard the other person say so that they can correct you if needed
  4. Manage your emotions because unchecked emotions make it hard for you to hear
  5. Clarify your expectations or you can’t hold the other party accountable for meeting them
  6. Ask what is expected of you so that you can make adjustments if necessary

3. Know How to Systematize, Automate and Delegate

Three of my favorite things.

Systems bring order.

Systems help you flow smoothly with your Pastor because your performance becomes predictable and dependable.

In order to create the best system for you:

  1. Evaluate what you’re doing
  2. Document your processes
  3. Collaborate with your Pastor so that you are in sync
  4. Refine as you go

Once you have your system in place, you can determine which parts of it can be automated and/or delegated.

The more you are able to automate and delegate, the more productive you become.  It’s that simple. (NOTE: If you need help figuring out your systems and organizing, the Church Office Mastery Training Vault can help.)

4. Know Your Pastor’s Vision

This is your lifeline.

If you don’t know your Pastor’s vision, whether you are a member of the church you work at or not, you’re headed down the wrong path.

Working in ministry is different than any other career.  I can say this after having done both and knowing countless people who have too.  And we all know this to be true.

The spiritual side of it makes it unique.  Your Pastor’s vision is what gives direction to your efforts.

It’s the why behind your what.  It’s the reason you and all of your co-workers have a job.

Understanding and supporting your Pastor’s vision gives direction to your efforts and keeps  you focused.

When you see church splits, it’s because somewhere along the way the person who split lost focus on who’s vision was to be followed and maybe started following their own vision.

When you find yourself fighting against negative emotions and offense, remind yourself that it’s not your vision.  It’s not your vision that God is holding your Pastor accountable for. It’s not your vision that has to lead the “sheep”.

When you understand the vision and change your perspective, it will make the distasteful elements of the “cup” you must bear more palatable.